Portland Roof Repair ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website [portlandroofrepair.com] (the "Site") or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Contact Information: When you request a quote, schedule a service, or contact us, we may collect your name, email address, phone number, and mailing address.
  • Payment Information: If you make a payment, we may collect payment details such as credit card numbers and billing addresses, although payment processing is handled securely by third-party providers.

1.2 Non-Personal Information:

  • Usage Data: We collect information about how you interact with our Site, including IP address, browser type, operating system, and pages visited.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site, remember your preferences, and analyze usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services:

  • Process your requests and provide you with the services you have requested.
  • Communicate with you about service updates, promotions, and other relevant information.

2.2 To Enhance User Experience:

  • Customize your experience on our Site based on your preferences and interactions.
  • Analyze and improve our Site's functionality and performance.

2.3 For Legal and Compliance Purposes:

  • Comply with legal obligations and enforce our terms and conditions.
  • Protect our rights, property, and the safety of our users and others.

3. Sharing Your Information

We may share your information in the following circumstances:

3.1 Service Providers:

  • We may share your information with third-party service providers who assist us in operating our Site, processing payments, or providing other services. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

3.2 Legal Requirements:

  • We may disclose your information if required to do so by law or in response to legal requests, such as subpoenas or court orders.

3.3 Business Transfers:

  • In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of the transaction. We will notify you of any such change in control and its effect on your information.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure. We strive to protect your information but cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

5.1 Access and Correction:

  • You may request access to and correction of your personal information by contacting us.

5.2 Opt-Out:

  • You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

5.3 Cookies:

  • You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our Site.

6. Third-Party Links

Our Site may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.